What is the difference between resort software and hotel software?

Resort software is hotel software plus the scheduling a resort depends on: spa therapists and rooms, activities with limited seats, transfers, villas sold whole, and packages that combine all of them. The test is whether those are scheduled against real capacity and billed to the same folio as the room.

Can guests book spa and activities themselves?

Yes. In Hotel360 in-house guests use the guest portal on their phone to book spa slots and experiences, order in-room dining and raise requests; the booking lands in the spa diary or activity schedule and the charge on their folio.

Does Hotel360 support packages such as honeymoon or wellness stays?

Yes. Tariff Studio builds packages from parts — room, meal plan, spa sessions, experiences and add-ons — and prices them by season, so the same package is quoted, booked and billed consistently.

Can it run several resorts and a city hotel together?

Yes. A group runs every property in one account, each with only the modules it needs, and reads consolidated numbers on a group dashboard.

Resort management software

Resort management software. Villas, spa and experiences on one folio.

A resort sells far more than rooms. A guest books a villa, a candlelight dinner by the lake, a couples massage, a sunset cruise and an airport transfer — and expects one bill at the end, not five. In most resorts those live in five systems, and the front desk reconciles them by hand at check-out.

Kōami Hotel360 runs the whole resort on one scheduler and one folio. Rooms and whole villas, spa therapists and treatment rooms, tours, cabanas and transfers, restaurants and private events are all booked, delivered and billed in the same system.

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What is resort management software?

Resort management software is a hotel management system extended for the services a resort sells beyond the room: villas sold whole, spa and wellness, activities and excursions, transfers, multiple restaurants and private events. Its defining job is to schedule all of those against real capacity and post every one of them to the guest’s single folio.

What the system has to do

Rooms and whole villas

Sell a villa as one unit or by the room, with villa-only add-ons such as a private chef, BBQ night or floating breakfast that post at check-in.

Spa & wellness

A spa diary in 15-minute rows that assigns therapist and room by skill and availability, with couples bookings, packages, memberships and therapist tips.

Activities & transfers

Tours with seats, cabanas and courts as resources, and airport transfers dispatched with vehicle and driver conflict checks.

Restaurants & in-room dining

POS and kitchen display for every outlet, room service tracking, and charges posted to the room in one key.

Occasions & private events

Dinner dates, birthdays and weddings sold as packages with venue slots, view premiums and add-ons — requested online, confirmed by staff.

A contactless guest journey

Guests check in online, book the spa and experiences, order food and see their live bill from their own phone.

What to check for a resort

A city-hotel PMS can take a resort booking. These are the questions that show whether it can run a resort.

Can a villa be sold whole and by the room without double-selling either?
Does the spa diary prevent double-booking a therapist or a treatment room?
Can activities be sold with limited seats and cut-off times?
Do spa, activity and restaurant charges post to the room automatically?
Can packages combine room, meals, spa and experiences with the right GST on each part?
Can guests book experiences themselves from their phone during the stay?
Can transfers be dispatched with driver and vehicle conflicts checked?
Does the GM see spa and activity revenue next to rooms on one dashboard?

Hotel PMS vs channel manager vs booking engine

GST on hotel rooms in India: slabs, ITC and restaurants

Frequently asked questions

Run the whole resort from one screen

See a villa booked online, a couples spa slot, a sunset activity and a lakeside dinner all land on one folio — and settle in one payment at check-out.

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