Kōami
Hotel PMS · Hospitality Suite

Kōami Hotel360Hotel management software for hotels, resorts and venues

Every room, outlet and guest — on one folio.

Kōami Hotel360 is a complete hotel management system — the property management system (PMS) at its centre, with the booking engine, channel manager, restaurant POS, housekeeping, engineering, spa, activities, banquets and MICE, revenue management, stores and accounts built in rather than bolted on. Every department posts to one guest folio, so a dinner, a massage, a minibar and a transfer arrive on the bill without anyone re-keying them, and the GM reads one set of numbers across every property in the group.

For general managers, front office and reservations teams, revenue managers, housekeeping and engineering, F&B and kitchen, spa and events teams, and finance.

hotel360.koami.in/command-centreSample data

Command Centre

Good evening · Beach Resort & Spa

Business date · 09 Oct

Occupancy

72.8%

+6.8%

ADR

₹15.3K

−4%

RevPAR

₹11.1K

+2.5%

In house

61

48 stayovers

Rooms & front office

Arrivals today14
Online check-ins to review7
VIPs in house7

Housekeeping

Rooms to clean22
Inspections pending6
Out of order3

Food & beverage

Kitchen tickets waiting9
Room-service orders4
Open checks18

Room rack · Lake wing

Occupied · Arrival · Clean · Dirty · OOO
101102103104105106107108109110111112
One folioevery outlet posts to the room
One inventorydesk, website and channels
Every propertyon one group dashboard
Built for

One system for every kind of property

Modules are licensed per property, so each one sees only what it runs — a convention centre never sees housekeeping, and a boutique hotel never pays for MICE.

Business & city hotels

Corporate contracts, company billing, conferences and fast check-in.

Resorts

Villas, spa, activities, transfers and packages on the same folio.

Convention centres

Divisible ballrooms, BEOs, exhibitions, delegates and QR badges.

Serviced apartments

Long stays, monthly billing and city-ledger accounts.

Villas & homestays

Whole-villa booking, add-ons and contactless check-in.

Spa & wellness retreats

Therapist and room scheduling, packages and memberships.

Modules

Everything Hotel360 includes

PMS, booking engine, channel manager, POS, housekeeping, banquets, spa, revenue and accounts — one product, not a PMS with a price list of add-ons.

Front Office

Arrivals, departures and in-house boards with a guided check-in.

  • ID / KYC capture with passport MRZ & Aadhaar QR
  • Form C details for foreign nationals
  • Room moves, walk-ins & concierge
  • Early check-in & late check-out fees
Front Office
Live
ID / KYC capture with passport MRZ & Aadhaar QR55%
Form C details for foreign nationals66%
Room moves, walk-ins & concierge77%
Early check-in & late check-out fees88%
The guest journey

From booking to check-out on one record

1

Book

Direct on the website, at the desk, by phone or from an OTA — one booking writer, one inventory.

2

Arrive

Online or at the desk: ID, Form C details for foreign guests, signature, deposit and room.

3

Stay

Restaurant, room service, spa, activities and minibar all post to the same guest folio.

4

Settle & close

Split tenders, GST invoice and feedback at check-out; the night audit closes the day.

Kōami Beach Resort & Spa

Goa · 4 – 9 Oct

Good evening, James

Welcome to room 110

Check-out by 12:00 on Fri, 9 Oct

Order food
Room key
Book spa
Requests
Chat
My bill

Your booking

Presidential Suite · Bed & Breakfast

Balance₹33,122

Good to know

Breakfast7:00 – 10:30 · Saffron
Pool7:00 – 20:00
Spa9:00 – 21:00
Check-outby 12:00
Express check-out · pay by UPI

Sample dashboard · illustrative data

Guest portal

A contactless stay, on the guest’s own phone

No app to download. Guests sign in with their booking reference and last name, a one-time code or a link in their confirmation — and the desk sees every check-in, order and request the moment it is made.

  • Online check-in with ID & e-signature
  • In-room dining, spa & experience booking
  • Requests and chat with the front desk
  • Live bill, pay by UPI & express check-out
Built for Indian hotels

GST, Form C, UPI and Tally — handled, not worked around

GST, slab by night

Room GST matched on each night’s price, invoices and credit notes by financial year, HSN/SAC summary, e-invoice IRN through a connected GSP.

Form C details at check-in

Passport MRZ and Aadhaar QR read at the desk or in the guest portal, Form C details captured for every foreign national, and a Form C register.

UPI, cards and pay-by-link

Split tenders with UPI, card and cash, foreign currency, deposits, pay-by-link and online payment on the booking engine.

Tally-ready accounts

A day book generated from billing for every business date, trial balance and USALI P&L, with Tally XML export.

Keyboard-first

⌘K searches guests, bookings, rooms and folios; “g” then a letter jumps to any screen; F9 checks in or settles.

Rules and approvals

Discounts, comps, voids and refunds pass through an approval matrix with role limits — and bands nobody can approve.

A home screen per role

The GM, front office, housekeeping, kitchen and finance each open to their own live queues with inline actions.

Guides

Hotel management, explained

See Hotel360 run your property

A 30-minute walkthrough from website booking to check-in, a dinner posted to the room, the GST invoice and the night audit.

Book a walkthrough

Kōami Hotel360 — common questions